July/August Utility bills to be cancelled and recalculated
High River, AB: Due to a computer system error on the most recent cycle of utility billing, the Town will be cancelling the July/August utility bills in order to correct and redistribute them to residents.
A calculation error has been discovered in relation to the transition to new automated water meters that are being installed in all residences and businesses in High River. Some customers may have noticed water estimates on their recent bill that are higher than normal.
The bills will be recalculated and redistributed before the end of September with a new due date of October 31, 2015.