Health Canada Expanded Recall: Linear recalls Personal Emergency Reporting System Transmitters

The recalled Linear PERS transmitters are components of Linear PERS or personal emergency solutions products and allow users to push a button on the transmitter to summon assistance.  The transmitter may be worn as a pendant on a lanyard around the user’s neck, on a band around the user’s wrist or as a belt clip.

The recall includes the following transmitters which have batteries that are sealed into the products:
Black wristband and a gray pendant



ra-41609-02_s_t_3_20140926-162152_16_en ra-41609-04_s_t_3_20140926-162327_18_en


Ivory plastic belt clip pendant



Gray plastic pendant with a green circle in the centre




The date code, model number, the name “Linear LLC” and other information are found on the back of the transmitter. The manufactured date range of the recalled products is from June 2008 through April 2011 written as a date code. For example, the date code MD1107 represents YYMM format or a manufacture date of July 2011.

Hazard identified

The batteries used in the DXS-62A, DXS-62A1 and DXS-64 transmitters can fail to emit a low battery warning leading the user to believe the transmitter is functioning and not generate a warning.

Linear has received one report of a transmitter that failed to operate in the United States and none in Canada.  No injuries have been reported.

Health Canada has not received any reports of consumer incidents or injuries related to the use of these transmitters.

Number sold
Approximately 6,124 affected products were distributed in Canada.  The number sold to consumers is unknown.

Time period sold
The recalled transmitters were sold from June 2008 through April 2011.

Place of origin
Manufactured in China.

Linear LLC
Images (select thumbnail to enlarge)

What you should do

Consumers should immediately contact Linear to receive a new replacement transmitter at no cost.

For more information, consumers can contact Linear toll-free at 1-855-554-2384 from 11:00 a.m. to 7:30 p.m. ET, Monday through Friday, or visit the Linear’s website and click on Recalls for more information.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.