Gateway Gazette

Costco Canada and Amercian Express Sever Relationship

Costco Canada will not be accepting American Express credit cards after December 31st, 2014.

The following statement was issued to the Costco membership in Canada by Lorelle Gilpin,
Vice President, Marketing and Membership:

The credit card relationship between American Express and Costco Wholesale Canada will not be renewed when it expires on December 31, 2014. All holders of TrueEarnings or American Express Platinum Cash Rebate cards can continue to use their Cards at Costco warehouses and gas stations in Canada, as well as on Costco.ca and everywhere else that accepts American Express, until December 31, 2014.

If you have a TrueEarnings or American Express Platinum Cash Rebate card, here’s what you need to know:

  1. You may continue to use your TrueEarnings or American Express Platinum Cash Rebate Card at Costco warehouses and gas stations in Canada, as well as on Costco.ca and everywhere else that accepts American Express, until December 31, 2014, unless you accept a replacement card from American Express. If that is the case, you will no longer be able to use your TrueEarnings or American Express Platinum Cash Rebate Card or earn rewards on them.
  2. Your TrueEarnings or American Express Platinum Cash Rebate Card will no longer be valid at Costco or at any other merchants after December 31, 2014. In addition, effective January 1, 2015, Costco warehouses and gas stations in Canada as well as Costco.ca will stop accepting all American Express Cards.
  3. You will continue to earn a cash rebate from American Express on that card until December 31, 2014 unless you accept a replacement card from American Express. Even if you accept a replacement card from American Express, you may continue to use the Costco membership card on the reverse of your TrueEarnings or American Express Platinum Cash Rebate Card as evidence of your Costco membership.
  4. We will have information about new payment and membership card options soon.

This change does not affect your Costco membership.

  1. Your Costco membership will not be affected by this change. You may continue to use the Costco membership card on the reverse of your TrueEarnings or American Express Platinum Cash Rebate Card as evidence of your Costco membership even if you accept a replacement card from American Express. We will have information about new payment and membership card options soon.
  2. If you automatically bill your Costco membership renewal to your American Express credit card and your Costco membership renewal date is November 2014 or later, you will receive a paper renewal statement from Costco in the mail.

American Express cards will continue to be accepted at Costco locations in the United States.
Costco warehouses and gas stations in the U.S. will continue to accept American Express Cards after January 1, 2015, with the exception of TrueEarnings and American Express Platinum Cash Rebate cards issued in Canada.

We’re here to help. For more information, please visit your local Costco warehouse or call 1-800-463-3783.

 

 

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