The Disaster Recovery Program has been updated (July 21, 2014) based on feedback from those affected by the June 2013 floods.
Four key changes that may affect DRP clients:
1. Older or vintage homes
• DRP may reassess eligibility for older homes or homes with pre-existing structural issues
• These homes may be re-assessed if pre-existing structural issues were undetectable and therefore exposed by the effects of the floods
2. Increased funding for clients with insurance caps
• DRP is changing funding calculations for applicants who received a partial payment from their insurer, in most cases due to damage caused by sewer back-up
• This new policy may increase the amount of funding available for eligible applicants
3. Overland flood insurance
• Small businesses and non-profit organizations previously deemed ineligible by DRP can contact the program to discuss reassessment
• Insurance deductibles are now DRP eligible for small businesses and non-profit organizations
4. Ongoing review and follow up
• All files are being reviewed for additional funding entitlement
• Any discrepancies identified by residents will be reviewed by DRP staff
• If further review is requested, applications for appeal are available online and at local DRP offices
Applicants can contact DRP staff directly at 1-888-671-1111 or email@example.com
High River DRP Office
Open 10 am – 4:30 pm Weekdays | 124 – 4 Avenue SW
Applicants can also schedule appointments outside of the above hours, if necessary
NOTE: High River residents with concerns about their claims can also email their local DRP Advocacy Committee: firstname.lastname@example.org
Calgary DRP Office
Open 8:30 am – 4:30 pm Weekdays | Willowglen Business Park 803 Manning Road. N.E.
NOTE: access to the Calgary office is only available from Centre Avenue, there is no access from 8th avenue to Manning Road.
Disaster recovery programs (DRPs) provide financial assistance for uninsurable property damage, loss and other expenses.
How it works
Please note: funds are only available to the person who owned the property at the time the flood damage occurred.
Albertans who experienced flood damage in flood fringes can use DRP funds to install flood mitigation measures. Those who undertake approved measures are eligible to receive DRP funds for any future flood that exceeds the 1-in-100 year flood event criteria.
Funds available through the DRP will cover the costs of returning essential property to the functional condition it was in before the disaster happened. Learn how this applies to:
• homeowners and tenants (PDF)
• not-for-profit organizations, institutions and condo associations (PDF)
• agricultural producers (PDF)
• landlords and small businesses (20 or less full-time employees) (PDF)
The Small Business Rebuilding Program provides support to small businesses with 21 to 50 full time employees.
Check out the FAQ section for more information.