Gateway Gazette

Alberta RCMP Detachments Resume Limited Front Counter Services

Edmonton – The COVID-19 pandemic has affected Albertans in many different ways, and the RCMP has adapted its operations to maintain the level of police service Albertans expect. The Alberta RCMP is following suit with the provincial launch to gradually normalize service delivery, allowing employees to safely return to offices and detachments. In order to respond to the changing environment, our phased approach will be gradual and flexible. At each phase, an assessment will take place to ensure it is safe to move forward to the next phase. On Thursday, July 9th, RCMP detachments will resume some front-counter services that had been very limited since the end of March. Reintegration may vary from detachment to detachment based on local government guidelines and those of Alberta Health Services. Anyone who is showing signs or symptoms of illness should not enter the facility. Control measures to protect the health of employees and the general public will be as follows:

  • Detachments will accommodate a limited number of clients in their respective lobbies.
  • Employees will be physically distancing and disinfecting surfaces regularly following Alberta Health and Health Canada guidelines.
  • Detachments will accommodate a limited number of clients in their respective lobbies.

Members of the public are encouraged to only attend detachments for mandatory, priority services that cannot be done over the phone. Priority services include taking complaints, criminal record checks, and collision reports. Please contact your local detachment ahead of time to confirm opening hours, what services and protocols to expect, and how to access various services., The safety of Albertans is our top priority. Everyone has a responsibility to protect themselves and others. Please continue to practice physical distancing and regular hand washing.

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