Improving Consumer Protections in Auto Industry

Service Alberta Minister Stephanie McLean is accepting recommendations from an independent review to strengthen the Alberta Motor Vehicle Industry Council (AMVIC).

Service Alberta Minster Stephanie McLean and AMVIC Board Chair Paul Williams
Service Alberta Minster Stephanie McLean and AMVIC Board Chair Paul Williams

Minister McLean appointed George Cuff in August 2016 to review the operations and governance of AMVIC as well as its mandate to protect consumers.

Cuff’s report highlights areas of progress and also makes recommendations for improvement, such as making the compensation fund work better for consumers, ensuring a balance between public and industry board appointees and improving internal management and governance.

“Alberta families need to know we have their backs when it comes to a major purchase like a car or truck. These recommendations will put AMVIC on the right track and ensure it is protecting Albertans. This is a big step forward in restoring faith in the industry and ensuring Albertans get what they pay for.”

Stephanie McLean, Minister of Service Alberta


“AMVIC has made a lot of improvements in recent months, but we know we still have work to do. These recommendations will help us turn the page and restore confidence in the regulation of the auto industry. We will be working hard every day to earn the trust of Albertans.”

Paul Williams, board chair, AMVIC


The recommendations are designed to:

  • refresh AMVIC with a focus on protecting Albertans who are buying or repairing motor vehicles
  • strengthen the public’s role in overseeing the auto industry by balancing public and industry representation on the AMVIC board
  • address ongoing challenges in the governance and management of AMVIC


The report was presented to the Board of Directors of AMVIC on Dec. 5.